Welcome to Kohthai!

This website is operated by Smart Living Bangladesh (registered name of kohthaibd.com). The terms “We”, “Us” and “Our” are used to refer to only kohthaibd.com or Smart Living Bangladesh. By using our website kohthaibd.com, you agree to the following terms and conditions. Please read them carefully before making any purchase or browsing our site.

1. General

• These Terms & Conditions apply to all users of this website.
• We reserve the right to update, change, or replace any part of these Terms at any time without notice.
• Your continued use of the site constitutes your acceptance of those changes.

2. Products & Descriptions

• We make every effort to display product images and details accurately. However, actual colors may vary slightly due to screen settings and photography.
• All bags are imported and curated by Kohthai from trusted suppliers, primarily based in China.

3. Orders & Payments

• Orders are confirmed only after successful payment.
• We accept multiple payment methods, including Mobile Financial Services (MFS) such as bKash and Nagad, as well as credit/debit card payments and Cash on Delivery (all over Bangladesh).
• Kohthai reserves the right to cancel or refuse any order at our discretion.

4. Pricing

• All prices are listed in Bangladeshi Taka (BDT).
• Prices may change without prior notice.
• Promotional offers are subject to change or withdrawal at any time.

5. Shipping & Delivery

• We aim to deliver within 2–5 business days after order confirmation.
• Delivery time may vary depending on your location.
• Shipping fees, if any, will be displayed during checkout.

6. Returns & Refunds

• We accept returns only for defective or damaged items within 7 days of receiving the product.
• Items must be unused and in original packaging.
• Read our Return Policy for complete details.

7. User Account

• You are responsible for maintaining the confidentiality of your login information.
• Any activity under your account is your responsibility.

8. Intellectual Property

• All content on this site—including logos, images, and texts—is the property of Kohthai and cannot be reused without permission.

9. Limitation of Liability

• Kohthai shall not be held liable for any indirect, incidental, or consequential damages resulting from your use of our site or products.

10. Governing Law

• These Terms are governed by the laws of the People’s Republic of Bangladesh.

If you have any questions, feel free to contact us at [email protected] or via our Facebook/Instagram pages.